Responsible Gaming at vcv99 — so the fun never becomes a burden
Enjoy online gaming in complete safety. Our tools, guidelines, and support team are always by your side.
Our Commitment
vcv99 believes that online gaming is only enjoyable when it stays within control.
At vcv99, we place responsible gaming at the highest priority. We have put in place various protective measures to ensure that every player's experience on our platform remains safe, transparent, and enjoyable. We ask every player on our platform — play only for entertainment, and never get into financial trouble by placing bets.
Online gaming should be a recreational activity. It should never be seen as a source of income, and placing more bets to recover losses is not the right approach. The foundation of responsible gaming is setting your own budget, keeping to time limits, and seeking help immediately if a problem arises.
Important Warning
Gambling can be addictive. If you feel that your gaming habits are affecting your daily life, family, or financial situation, please contact us or use the tools listed below. Only those aged 21 or above are permitted to open an account on vcv99.
Core Principles of Responsible Gaming
Six guidelines we recommend following to ensure responsible gaming on vcv99.
Set a Budget
Before you play, set a fixed budget that you can afford to lose. Do not go beyond that limit, and never bet with borrowed money. Once the budget is gone, stop playing for the day.
Manage Your Time
Set a time limit for each gaming session. Playing for long stretches without a break reduces your ability to make good decisions. Take regular breaks and spend time with family and friends.
Play for Entertainment
Treat gaming purely as a form of entertainment. Never think of gaming as a reliable source of income. Placing more bets to recover losses is not the right decision.
Not on Impulse
Avoid gaming when you are stressed, sad, or angry. Play only when you are in a healthy mental state and thinking clearly. You should not game under the influence of drugs or alcohol.
Keep Your Family Safe
Keep minors away from gaming accounts. Keep your password and login details private. Talk openly with family members about gaming.
Do Not Hesitate to Ask for Help
If you feel your gaming habits are getting out of control, contact our 24/7 live chat support right away. Asking for help is a sign of strength, not weakness.
Signs of Problem Gambling
If you or someone you know shows the following signs, it may be an early indication of problem gambling. It is important to be aware and seek help in time.
- Feeling the urge to place more bets to win back money you have lost
- Trying to hide gambling from family or friends
- Spending money on gambling that is needed for daily essentials such as food, rent, or education
- Feeling restless or irritable when not gambling
- Taking on debt or borrowing money from family to fund gaming
- Gaming all day while neglecting work, studies, or family responsibilities
- Repeatedly trying to quit gambling but failing
Get Help Now
If you notice any of the above signs in yourself or a family member, do not wait — contact us right away. Our specialist support team is available 24 hours a day, 7 days a week to help in Bengali.
Our Protective Tools
vcv99 provides players with a range of self-regulation tools to help ensure responsible gaming.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit limit on your account. Once a limit is set it takes effect immediately, and a waiting period applies if you wish to increase it.
Loss Limit
Set a limit on how much you can lose within a given period. Once this limit is reached, your account will automatically end the session.
Time-Out
If you feel you need a break, you can take a time-out ranging from 24 hours up to 30 days. During this time it will not be possible to log in to your account.
Self-Exclusion
If you need a long-term break, you can close your account through self-exclusion for 6 months or permanently. Once activated, this cannot be reversed.
How do I use these tools?
To use any protective tool on vcv99, contact our 24/7 live chat support or email us at [email protected]. Our skilled support team will assist you quickly and with full confidentiality.
Age Verification and the 21+ Rule
A minimum age of 21 is required to open an account and game on vcv99. This is not just our policy — it is our firm commitment to protecting minors.
We verify age at registration and reserve the right to request additional identity verification in any case where doubt arises. If a minor attempts to use our platform, that account will be closed immediately and any deposited funds will be returned.
Advice for Parents
- Use parental control software at home
- Keep your login details secure from children and teenagers
- Keep bank cards and bKash/Nagad accounts secure
- Talk to your children about the risks of online gaming
- If you have concerns, contact us — we will investigate
10 Tips for Healthy Gaming Habits
Follow these habits for a long-lasting enjoyable experience on vcv99.
Allocate a fixed amount of money before you play and do not go beyond it.
Set a time limit at the start of each session and stick to it.
Never treat gambling as a source of income — it is entertainment only.
Accept losses when they happen — do not place more bets trying to win back money you have lost.
Keep yourself involved in other enjoyable activities in life beyond gaming.
Never game under stress or when driven by emotion.
Talk freely with family or friends about your gaming habits.
Never bet with borrowed money or by breaking into your savings.
Review your deposit limits and gaming history regularly.
For any concern, contact our 24/7 live chat or email support.
Responsible Gaming — FAQ
Find answers to frequently asked questions about responsible gaming here.
Play with joy, play with responsibility
At vcv99, we want every gaming experience you have to be safe and enjoyable. Explore our games or check out the FAQ for any questions.